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Dx11 Error

Wayne Sandy shared this bug 2 years ago
Solved

Hi Support,

Got a problem with Space Engineers when starting the game.

Error message says - "The current version of the game requires a Dx11 card."

Can you give me a fix?

Best regards,

Wayne

Replies (3)

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1

Hello, Wayne,

thanks for letting us know about your issue and we are sorry that yo uare experiencing it.

Can you please try these workarounds on your end, to try to fix this issue?

  • Verify your game files in Steam – right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
  • Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder – same access as above
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

If nothing from the list works for you, can you please send me log file when trying to run the game? You can find logs in the appdata folder as well.

Kind Regards

Keen Software House: QA Department

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Hi Support,

Issue has been resolved by applying the graphics card manufacturer's driver.

Best regards,

Wayne

Wayne Sandy| Director

Right at Home - Lower North Shore

Suite 206,  284 Victoria Ave, Chatswood, NSW, 2067

Mob: 0419237098  Direct: (02) 91378561

Email: wayne.sandy@rightathome.com.au

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Hello, Wayne,

thanks for comming back and letting us know. Happy that the game is working now for you and you are able to play.

Happy Engineering!

Kind Regards

Keen Software House: QA Department

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