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Game won't start after fresh instalation Win11
Won't Fix
Hello, I just installed SE on my Win11 computer and game just won't start.
I tried to restart a computer, verify game data, and all workarounds that SE team recomends... including renaming Videos folder in appdata, also reinstalling the game and installing .Net framework fixes and versions from your site.
cpu: Ryzen 5 2600x
gpu: RTX2060
ram: 16GB 3333MHz
I have the same bug
Log file
Log file
Hello, Enginer!
Sorry to hear you're experiencing issues. Unfortunately, the game is not currently supporting Win11, so using it for playing can result in various issues. I have outlined our steps to take with issues and also found a similar issue via Reddit :)
There is a line in the log which also users from Elite Dangerous experienced. They solved this by downloading Vc redist 2015-2019 here: https://www.reddit.com/r/EliteDangerous/comments/k1cpem/weird_error_message_unable_to_load_dll/ As you can see, in the steps mentioned above one of ours is regarding vc redist
Please let me know how you get on
Kind Regards
Laura, QA Department
Hello, Enginer!
Sorry to hear you're experiencing issues. Unfortunately, the game is not currently supporting Win11, so using it for playing can result in various issues. I have outlined our steps to take with issues and also found a similar issue via Reddit :)
There is a line in the log which also users from Elite Dangerous experienced. They solved this by downloading Vc redist 2015-2019 here: https://www.reddit.com/r/EliteDangerous/comments/k1cpem/weird_error_message_unable_to_load_dll/ As you can see, in the steps mentioned above one of ours is regarding vc redist
Please let me know how you get on
Kind Regards
Laura, QA Department
Hello, Engineer!
Have you tried all the steps? Is the file simply not there? I would suggest another re-install. Do you have the option to revert back to Windows 10?
Did you test the Reddit thread? We also had a similar issue here: https://support.keenswh.com/spaceengineers/pc/topic/steam-version-eossdk-shipping-dll-error
We are still in an evaluation period for Windows 11 support.
Kind Regards,
Laura, QA Department
Hello, Engineer!
Have you tried all the steps? Is the file simply not there? I would suggest another re-install. Do you have the option to revert back to Windows 10?
Did you test the Reddit thread? We also had a similar issue here: https://support.keenswh.com/spaceengineers/pc/topic/steam-version-eossdk-shipping-dll-error
We are still in an evaluation period for Windows 11 support.
Kind Regards,
Laura, QA Department
Yes, I have tried to Verify data again, and download VC redist 2015-2019 and removed the appdata folder.
I will try to reinstall the game 2nd time but I don't think that it will make a difference.
Yes there is not any .cfg file in the appdata - SE. folder and shadercasche2 is there but empty.
I could roll back to Win 10 eventually, but I don't really want to 😅, I'm trying to get working GPU passtrought in HyperV Windows 10 VM.
Yes, I have tried to Verify data again, and download VC redist 2015-2019 and removed the appdata folder.
I will try to reinstall the game 2nd time but I don't think that it will make a difference.
Yes there is not any .cfg file in the appdata - SE. folder and shadercasche2 is there but empty.
I could roll back to Win 10 eventually, but I don't really want to 😅, I'm trying to get working GPU passtrought in HyperV Windows 10 VM.
Hello, Engineer!
Thank you for the information. Now that is has been 20 days, have you seen any improvement or/reverted back to Windows 10?
Kind regards
Laura, QA Department
Hello, Engineer!
Thank you for the information. Now that is has been 20 days, have you seen any improvement or/reverted back to Windows 10?
Kind regards
Laura, QA Department
The game works on other computer with Win 11 so I'll just reinstall windows, but I'm currently out of reach.
The game works on other computer with Win 11 so I'll just reinstall windows, but I'm currently out of reach.
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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