Cant join friend

Fredrik Nilsson shared this bug 6 months ago
Solved

I get a error message when trying to join an online game "You need to logged into a user account in order to be able to join an online game". I have searched online and on steam community and tried all that were suggested including reinstalling game and steam, verifying game files, deleting ShadeCache folder and .cfg file in roaming and so on. Nothing have worked so far.

So please help.

Added the lastest logs files from the roaming folder. Hope this will help.

Replies (3)

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Hello, Fredrik,

thanks for letting us know.

I can see that in logs, that have the exception in them, you have the "+connect_lobby ..." argument as launch option.

Is the game behaving the same if you delete this argument from lauch option in Properties – General?

Also... this might seems like a strange question, but are you sure, you have the Steam in Online mode? Does your Steam setting look like this? If you have there Go Online (instead of Offline), then you are using Steam in offline mode. Please switch this option so you are back online.

e20959defd6ccab8133b1c019ce5d748

Any more information that you can share would help. Thanks in advance.

Kind Regards

Keen Software House: QA Department

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Hello

I refunded the game on steam and bought a copy on humble bundle and now it seems that it works online. I had steam in online mode and when i installed the new version from humble bundle i couldnt see that the "+connect_lobby" argument was in the launch option. Well thanks for taking the time to help. If you need any more infomation just ask.

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Hello, Fredrik,

thanks for comming back and letting me know.

Since there is no more action needed on our side, I will close this thread now.

Kind Regards

Keen Software House: QA Department

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