Game won't open fully and won't close.

Hello, Austin!

Would it be possible to supply a log file from when this happens? We can see if anything show up. If nothing shows up, it might be worth letting us have a look and your windows event viewer log but we'll start with the Space Engineers log :)

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind Regards

Laura, QA Department

Hello, Austin!

Thank you for this and sadly, it really doesn't show anything happening. This will be a possible fix but I haven't seen your Windows event viewer log but a few people have had the issue with the game not starting properly and fixed it by one of the two options below which are easy to try and may solve the issue for you so would recommend these two first :)

• Add -skipintro into the game launch options
• 
• Renaming / Deleting "\Steam\SteamApps\common\SpaceEngineers\Content\Videos" folder

After this, I would suggest trying the following which take a little longer:

• Verify your game files in Steam

• Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files

• Delete SpaceEngineers.cfg file

• It means your game configuration will be deleted
• You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

• Delete ShaderCache folder

• Same access as SpaceEngineers.cfg

• Back up your whole Space Engineers Roaming folder and delete it
• Restart Steam
• Reinstall VC Redist 2017
• Update graphic drivers
• Reinstall the game
• Make sure your operating system is fully updated

Please let me know how you get on with this

Kind Regards

Laura, QA Department