1.200.032 Comms Tab Player list shows players who are not logged in

Engi shared this bug 6 months ago
Reported – Awaiting fix

I'm on NA#2 and I noticed that the player count in the F3 menu does not match the player count in the Comms tab. I was trying to figure out who the player was that was in the F3 menu but had a different name in the Comms menu. This is another problem when people change their names, you can't wisper to the new name with the /w chat command. But anyways, the comms list shows players that are not logged in for some reason. Not all of them, just some, not sure why some and not others.

Replies (6)

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Hello, Engi!

Sorry to hear you experienced this issue. I have been in and out of this server (I can see you are in it currently :) ) and also tried different servers. Each time I have tried this and watched people leave/join the F3 menu has matched up with the comms tab. Was this a one-off for you or, is this happening frequently? If frequently, is it when the server is quite full? Or, is there anything that makes it appear to happen more? Any further information would be a huge help :)

Kind Regards

Laura, QA Department

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I'm not sure, just noticed it but I'm on NA#2 right now and there are 31 players in the comms tab and only 13 players on the server. One of the players has not been on for at least an hour that I remember.

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Hello, Engi!

I've just popped in again and as there are no differences, I wonder if it is because you're logged in for an extended amount of time? You mention that you know a user hadn't been in for an hour meaning you were in at least that time. Each time I join that or another server, everything annoying (for reproduction) lines up correctly.

Kind Regards

Laura, QA Department

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That makes sense. If you log in and no one logs out, it will probably not show them still logged in.

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Hello, Engi!

We have just spoken about this internally and wondered if you could please provide some screenshots that show the issue of them not matching up? Hopefully, we can then look into this internally :)

Kind Regards

Laura, QA Department

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F3 menu at the start of screen captures. 3 pages of comms menu and F3 menu at the end of captures. Way more than 16 players. I count 28.

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Hello, Engi!

Thank you so much for these. We will take a look :)

Kind Regards

Laura, QA Department

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Hello, Engi!

Thanks for the shared information.

We have successfully reproduced the issue and reported it internally.

Kind Regards,

Keen Software House: QA Department

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