1.200.032 Keen Server chat window Page Up goes ALL the way to the top

Engi shared this bug 4 months ago
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This has been really annoying for a long time and I'm just getting around to report it, guess no one else has. When you press enter to enter the in game chat window and then press Page Up to scroll up it goes all the way to the top and if people have been chatty for 6 hours between restarts, that is a lot of holding Page Down to scroll all the way back to the bottom. Only the initial Page Up scrolls all the way to the top, after that, it works normally.

Replies (4)

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Hello, Engi!

Sorry to hear you're experiencing this issue. I've been having a look into it and so far haven't reproduced the issue. I wanted to check a couple of things if that's ok. Is it only happening on the Keen servers or, is this just where you play so haven't noticed it anywhere else? Can I also ask, you say it happens the first time. Is this, the first time upon connecting. Or, if people talk a lot in chat and you press page up, it could happen multiple times from that connection session? For example, you go away and come back then maybe go away again a little later. I'm just wondering if it is able to be replicated without needing to log in and out of a server :)

Kind Regards

Laura, QA Department

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I have only seen it on Keen servers. All the NA# servers. You'd have to log on, let a bunch of chat happen, typically it happens when I go afk for less than 15 min to eat or something and when I come back, I wonder what I missed in chat and I press enter and page up to read what I missed and it scrolls all the way up to the top rather than just scrolling up. The longer I've been online and people have been chatting during that session, the further up the top of the chat is. So you'd have to log in, let yourself stay logged in for a while, while people chat and then try to scroll up to read what you missed. If you log out or are kicked by the 15 min timer, the chat will be cleared when you log back in so then you can't see what I'm saying. Or if there is a server restart, then the chat log is cleared.

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Hello, Engi!

Thank you for the further information. I've been trying to reproduce this issue on a few servers and also between dedicated of my own. The best I can get the 'page up' do is jump fairly high (about halfway through the scroll bar) I haven't been able to get this to jump to the top which is quite interesting. The half jump is quite annoying but I'd like to be able to replicate what you've managed.

Kind Regards

Laura, QA Department

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maybe it is only jumping half way up all the time, but the times that it goes all the way to the top is when there is a short chat log. I'd have to check for that next time. It only seems to happen the first time and then after that it scrolls normally, but then after a longer time, it starts again. At least you have partially reproduced it. I'm sure the programmers will know where to look in the code for the bug.

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