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Unknown Signals Stop Appearing on Dedicated Servers
Won't Fix
I have not been able to isolate what is triggering it, but over time players on our dedicated server have stopped receiving notifications for personal (not competitive, strong unknown signals) drop boxes.
The only common threads these players appear to have is that they have over a week of activity, were seeing the signals regularly for some portion of time, then all of a sudden stopped getting them all together.
This started as one or two players, but it is now multiple. It has come up past wipes, and occurred on both modded and vanilla worlds.
Thanks for your time.
Hello, Valikai!
Sorry to hear you're experiencing this issue. I have been looking into this and know we have had reports of this before. We would have to be focussing only on non-modded worlds as we cannot look at anything that is modded.
Is this all unknown signals and strong unknown signals that are being affected? Are the users only experiencing this on your server or, through all servers they play on?
It may be worth providing the save file so we can take a look although it's quite interesting who you say this is affecting.
Kind Regards
Laura, QA Department
Hello, Valikai!
Sorry to hear you're experiencing this issue. I have been looking into this and know we have had reports of this before. We would have to be focussing only on non-modded worlds as we cannot look at anything that is modded.
Is this all unknown signals and strong unknown signals that are being affected? Are the users only experiencing this on your server or, through all servers they play on?
It may be worth providing the save file so we can take a look although it's quite interesting who you say this is affecting.
Kind Regards
Laura, QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
To reproduce this bug on the Keen official servers:
Have an unknown signal appear just before the server restart so that the 15m spans the restart.
When the server is back up, there will be no visible countdown timer on the unknown signal (though it will still be counting down).
Go to the unknown signal and press the button that would normally stop the timer
No more unknown signals will appear on that server.
I have this issue on all but 2 of the EU and UK servers.
To reproduce this bug on the Keen official servers:
Have an unknown signal appear just before the server restart so that the 15m spans the restart.
When the server is back up, there will be no visible countdown timer on the unknown signal (though it will still be counting down).
Go to the unknown signal and press the button that would normally stop the timer
No more unknown signals will appear on that server.
I have this issue on all but 2 of the EU and UK servers.
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