[1.190.008] SE Dedicated Server Dont start after update
Hi Keen.
I'm an server engineer for an small private server hosting site and we are using TCAdmin to host our SE dedicated servers from.
Last night our server were running fine from the Control Panel of TCAdmin, where we had access to console and everything else.
Then we updated to patch 1.190.008 and now the server wont start anymore.
The game shows in the task manager but is halting at 15Mb of ram and dont go any further from there.
The Console don't show anything at all either (Literally just a black screen)
We tried to run the server from a bat file manually and that worked and we could start the server again but we cant use that on our production server since we wont have access to the console then.
What have changed to the SE Dedicated Software to cause this ?
We really need to get this fixed since atm we have to run every server we have manually without using the TCAdmin Control Panel and is a tons of work for us to maintain and have no real control of the server without.
Kind regards
Claus G. Pedersen
Head Engineer of Ziva Servers
Hello, Engineer!
Thank you for contacting us. The actual game version is 1.190.009, we recommend you to verify integrity of game files in Steam. Please let us know if it helped you.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Thank you for contacting us. The actual game version is 1.190.009, we recommend you to verify integrity of game files in Steam. Please let us know if it helped you.
Kind Regards
Keen Software House: QA Department
Yeah I updated to .009 last night when the update went out, but unfortunate it's still the same.
Did you change anything regarding permission of the windows account that runs the dedicated exe file ?
Also just so you got a bit more info on the setup we have, then we run:
Windows Server 2012 R2 Standard (Build 9600)
on an Intel Xeon CPU E5-1620 v2 3.7GHz
with 64GB Ram
Just in case that gives any idea.
Yeah I updated to .009 last night when the update went out, but unfortunate it's still the same.
Did you change anything regarding permission of the windows account that runs the dedicated exe file ?
Also just so you got a bit more info on the setup we have, then we run:
Windows Server 2012 R2 Standard (Build 9600)
on an Intel Xeon CPU E5-1620 v2 3.7GHz
with 64GB Ram
Just in case that gives any idea.
Hello, Engineer!
As this thread is rather old now, as well as last comments, let me please first ask if you are still experiencing this issue even nowadays (v197.181)?
If yes, what are the symptoms now? Did the behavior changed anyhow throughout the time or is it still the very same? Can you specify?
Thanks in advance for your reply.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
As this thread is rather old now, as well as last comments, let me please first ask if you are still experiencing this issue even nowadays (v197.181)?
If yes, what are the symptoms now? Did the behavior changed anyhow throughout the time or is it still the very same? Can you specify?
Thanks in advance for your reply.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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