Can't Join Any Server (Steam Version)

Falken shared this bug 17 days ago
Won't Fix

I can't join any server in the game. I own the game on Steam.

Here's what I've tried so far:

  • Verified game files via Steam
  • Deleted game files in User/AppData/Roaming
  • Ran the game as administrator
  • Checked my internet speed and connection

Despite all that, I used to be able to join servers without any issues before.

Please let me know what else I can try or if there's a known fix.

Replies (2)

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1

Hello Falken,

thank you for reaching our forum with this problem.

Can you please provide more information from your side about the current situation?

The game itself is working for you? Can you run it, play single player, multiplayer in Lobby mode? Only the (dedicated) servers are affected?

Does this happen with every server that you try? Even some Keen Official?

When it was working before, did you change anything about your system, SW updates or so till now when it is not working for you?

We appreciate that you have tried already couple of the workarounds, but please see full list here and make sure you perform each step. These steps are:

  • Verify your game files in Steam
  • Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) - you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder - same access as above
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

Please let me know if anything changes on your side.

If not, can you please provide me a log from any of the affected game sessions?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Thank you in advance.

Kind Regards

Keen Software House: QA Department

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1

Hello Engineer,

As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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