doesnt launch
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when i launch it says its running but nothing actually happens except for a 20mb memory background app in task manager, ive reinstalled, verified integrity, restarted steam, ran the exe as administrator, deleted shadercache and spaceengineers.cfg, and updated my drivers
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello Engineer,
Thanks for reaching out and for trying those troubleshooting steps already. To help us investigate further, could you please send us the game log, if one is created?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
If there is no game log available, could you check and send us the log from Windows Event Viewer instead? This might provide more insight into what’s happening.
Please follow the "how to" provided here:
https://www.spaceengineersgame.com/troubleshooting/game-will-not-start-issues/
Just look for the "When the game does not start and does not produce any log file" part.
Thank you.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
Thanks for reaching out and for trying those troubleshooting steps already. To help us investigate further, could you please send us the game log, if one is created?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
If there is no game log available, could you check and send us the log from Windows Event Viewer instead? This might provide more insight into what’s happening.
Please follow the "how to" provided here:
https://www.spaceengineersgame.com/troubleshooting/game-will-not-start-issues/
Just look for the "When the game does not start and does not produce any log file" part.
Thank you.
Kind Regards
Keen Software House: QA Department
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