Require Dx11 card

Oonagh Peat shared this bug ago

Won't Fix

Hi, I am trying to load up the game for the first time and it states I require a Dx11 card. I have done some searching and I saw there was a way to change the settings but I have been unable to find how to. I have checked that Windows is on the most up to date form as well as my graphics card

I have the same bug

Replies (3)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

URL

Ondrej Borz ●

Hello, Oonagh Peat,

thank for letting us know about your issue.

Can you please try these workaround/fixes first?

Verify your game files in Steam – right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder – same access as above
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated

If nothing from above works, please can you try to share me a log file, if there is any present in the Roamin/SpaceEngineers folder?

If there is none, please share me log from the Windows event viewer.

Thanks.

Kind Regards

Keen Software House: QA Department

URL

QA KeenSWH ●

Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

URL