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Server refuses to connect

Conner Lund-Greene shared this bug 18 months ago
Solved

Sense yesterday I have not been able to connect to one of the official keen servers. Its an Xbox server and I'm playing on pc. when pressing play it just loops "joining game" and "attempting to reconnect".

Server Name: Keen US-EOS #3

Map: Home System EOS US #3

Version: 01.201.013

Connect to: eos://00028c696b1c4f0487265394a141adfc

link to a video demonstrating the issue

https://youtu.be/txkELq_XsqI

Best Answer
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the issue seems to have resolved itself.

I can join the server with again no issues.

Replies (4)

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0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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1

Hello, Conner,

thanks for letting us know. We are sorry that you are expeiencing this issue.

Can you please supply me a log file from your game as well?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Thanks.

Kind Regards

Keen Software House: QA Department

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1

I do not know how to do that

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1

the issue seems to have resolved itself.

I can join the server with again no issues.

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1

Hello, Conner,

thanks for comming back with the update.

I will close this ticket as requested, as there is no more assistance needed from our side.

Kind Regards

Keen Software House: QA Department

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