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Unable to start new game on other planet

David G shared this bug 19 months ago
Solved

SO Im trying to start fresh on the moon. I have no saved games, I click new game and set everything up, however every time Im loading the game I dont get any options on where I wanna spawn (Moon, Earth). I spawn in on earth already landed on the ground. If I go back to meny and delete the save and repeat the process same thing happen and I spawn on the same world, same location

Replies (2)

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Hello!


Thank you for contacting us. Since this seems more like a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.


Kind Regards

Keen Software House

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Hi, David!

Sorry to hear you're experiencing this issue.

To begin with, may we ask, have you experienced this issue on the previous game versions as well, or has this issue started to happen after the latest game update? Are you experiencing this issue with some specific worlds/scenarios or with all?

We recommend trying the following workarounds that might resolve your issue ;


Verify your game files on Steam

  • Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files

Delete SpaceEngineers.cfg file

  • It means your game configuration will be deleted
  • You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Delete ShaderCache folder

  • Same access as SpaceEngineers.cfg
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

If none of the above works for you, could you kindly share the screen record/video and the log file with us when having this issue?

  • You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

We are looking forward to assisting you with this issue.

Kind Regards,

Keen Software House: QA Department

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So I verified the game files and found 7 files that was replaced (Now it works)

to answer your question, No I have not had this issue in previous versions of the game.

Works now tho so cheers :)

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Hello, David!

We are glad that you are no longer experiencing this issue.

We will close this thread now. If you or any other player will experience this issue again, please make a new thread and provide all the needed information there.


Kind Regards,

Keen Software House: QA Department

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