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error joining worlds says need to be singed into user account

cole ricks shared this bug 4 years ago
Won't Fix

ive been having a problem when i try to join a server or online game i hit join button and it says need to be logged into user account i tried to verify integrity of game files that didnt fix it and i reinstalled the game and that didnt do it im out of ideas

Replies (2)

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1

Hello, cole!

Sorry to hear you're expecting this issue. Has this just started happening recently from the new update? Interestingly, I had a look to see if others had a similar issue previously and came across this thread on Steam https://steamcommunity.com/app/244850/discussions/0/2259060348520245035/ I was surprised to see the resolution but would certainly suggest trying that. Also, I appreciate you have tried a few of the below steps but as these are our first suggestions for issues, please give any you have not tried yet a go and let us know how you get on :) Also, is this on a specific server? Or is it any you try? Are these official? Are you able to start a world in online mode at all?

  • Verify your game files in Steam
  • Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files

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  • Delete SpaceEngineers.cfg file
  • It means your game configuration will be deleted
  • You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

Kind Regards

Laura, QA Department

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Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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