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Keen Official Server NA#1 is having constant "Connection Problems" and/or crashing today

Engi shared this bug 4 years ago
Won't Fix

This server has been running top notch since the wipe/maint. Thank you for that. However, today it has crashed and had connection problems multiple times. I have also noticed the rock solid server sim speed drop to .9 which was normal before the wipe but it has been so stable since the wipe, it has caught my eye, then there is a connection problem soon after and the server crashes or a bunch of players get kicked.

Replies (5)

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Hello, Engineer!


Thank you for your feedback. I wasn't experiencing any issues on Keen Official Server NA #1. Does the issues still persist for you? Any additional information will be greatly appreciated!


Kind Regards

Keen Software House: QA Department

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If you asked anyone if there were problems on it yesterday they would have told you about them, everyone was experiencing the problem. It stopped toward the end of the day but started again just now. And by now, I mean 1pm California PST.

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It is happening right now again. 8 am PST.

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Hello, Engi.


Thank you for contacting us, we will investigate it.


Kind Regards

Keen Software House: QA Department

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Just FYI, I submitted a ticket for what appears to be the same issue (didn't notice this one before I submitted mine):

https://support.keenswh.com/spaceengineers/pc/topic/keen-eu2-server-keeps-crashing-and-rolling-back-to-the-same-point


So I can confirm this on a different server.

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Hello Engi!

I appreciate this thread is quite old. I'm hoping that this issue no longer persists and that the server is working as expected for you. Is it ok to now close this thread?

Kind Regards

Laura, QA Department

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Hello, Engineer!


Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.


If you or any other player will experience this issue again, please make a new thread and provide all needed info there.


Thank you for understanding.


Kind Regards


Keen Software House: QA Department

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