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Can't launch Space Engineers with Dx12
Won't Fix
Hello, I am having trouble with space engineers. The game will not launch because "This current version of the game requires a Dx11 card", but as you can see on the image uploaded, I have Dx12. I hope you can solve this problem, so that I can actually launch & play the game. From, Chris W.
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Hello Chriss,
Can you please send us logs and cfg file? There may be something to help us to see what's happening.
These files are located at:C:\Users\current_user\AppData\Roaming\SpaceEngineers
The files are:
SpaceEngineers.log
VRageRender-DirectX11.log
SpaceEngineers.cfg
Thank you!
Kind Regards
Keen Software House: QA Department
Hello Chriss,
Can you please send us logs and cfg file? There may be something to help us to see what's happening.
These files are located at:C:\Users\current_user\AppData\Roaming\SpaceEngineers
The files are:
SpaceEngineers.log
VRageRender-DirectX11.log
SpaceEngineers.cfg
Thank you!
Kind Regards
Keen Software House: QA Department
Hello, Chris!
I appreciate this thread is quite old. Is this still an issue that persists with you? There have been a number of updates since then so this may have now been resolved. If so, I will close this for you :)
Kind Regards
Laura, QA Department
Hello, Chris!
I appreciate this thread is quite old. Is this still an issue that persists with you? There have been a number of updates since then so this may have now been resolved. If so, I will close this for you :)
Kind Regards
Laura, QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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