Unable to load world

deklan prinzing shared this bug 21 days ago
Solved

I can load my own worlds, but I cannot join any servers. I have updated drivers, deleting and validating the .cfg file, reinstalled SE, and a few other methods. I have attached the relevant log file.

Replies (2)

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0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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1

Wait is this not the support page I should use? Where can I find it?

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1

Hello Engineer,

Thank you for reaching out to us with this problem.

Could you please provide us with more information?

Is the issue still ongoing for you, or was it only a one-time or temporary occurrence?

Since you mentioned “any servers,” could you please let us know which servers you tried to join? Have you also tried joining the official Keen servers?

Is the Lobby online mode working for you - both as a host and as a client? Could you please try this as well?

Also, please provide us with the other game log file named "SpaceEngineers_date_time", which can be found in the same folder as the VRage log.

Thank you.

Kind Regards,

Keen Software House: QA Department

P.S.:

You initially sent us a message that was later converted into the forum thread you can now see.

If you want to open a new thread directly on the forum, you can do so using the following link:

https://support.keenswh.com/spaceengineers/pc/topic/add/problem

This is the preferred way for us to handle bug reports, although both methods of contacting us are valid.

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This issue is still going on. I've recently checked, it's actually just one server I can't join. I'm reaching out to the server's moderation team about it in case it's an issue on their end, but I'm the only member having this issue.

Thanks!

Here is the correct log:

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1

Problem has been solved, I deleted a corrupted save, as well as resubscribed to corrupted mod from the workshop.

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1

Hello Engineer,

Thank you for your reply.

Happy to hear that you are no longer experiencing this issue.

Since there is no more assistance needed from our side, we will close this thread now.

Please do not hesitate to contact us again, should you experience any other issues with the game, by opening a new thread here on the forum.

Thank you for your understanding.

Happy Engineering!

Kind Regards,

Keen Software House: QA Department

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