Game crash
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Good Morning,
I just wish to report (nothing big really) that always the first startup of the game (logging into or solo or online server) the games always crashes, going from "loading 100%" to desktop.
Second start-up never an issue.
I have the same bug You can't vote. Please authorize!
Hello Engineer,
Thank you for reaching our forum with this.
Could you please provide us with more information about the issue? Especially when this problem started occurring - did it begin recently, or have you been experiencing it for a longer period of time?
In order for us to be able to investigate this issue better, could you please share also game log file from any of the affected game sessions?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
Thank you for reaching our forum with this.
Could you please provide us with more information about the issue? Especially when this problem started occurring - did it begin recently, or have you been experiencing it for a longer period of time?
In order for us to be able to investigate this issue better, could you please share also game log file from any of the affected game sessions?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
Thank you for your reply, and we apologize for the delay in getting back to you.
Are you still experiencing the issue exactly as you previously described?
If so, please provide us with the most recent log from a game session in which the issue occurred. From the folder you shared, please upload the "SpaceEngineers_date_time" log corresponding to the time and game session when the crash occurred.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
Thank you for your reply, and we apologize for the delay in getting back to you.
Are you still experiencing the issue exactly as you previously described?
If so, please provide us with the most recent log from a game session in which the issue occurred. From the folder you shared, please upload the "SpaceEngineers_date_time" log corresponding to the time and game session when the crash occurred.
Thank you in advance.
Kind Regards,
Keen Software House: QA Department
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