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game not loading after update

randy thompson shared this bug ago

Investigating

I got the new update now when I start the game steam says it is running but nothing happing I am not sure where to find the logs files to attach them here.

Here is my system info,

3 - Insignia 40" monitors

1 - 10" Android tablet

1 - Xbox controller

1 - PXN steering wheel with shifter and pedals

Processor12th Gen Intel(R) Core (TM) i9-12900KF (3.20 GHz)

Installed RAM64.0 GB (63.7 GB usable)

Graphics cardNVIDIA GeForce RTX 5060 (8 GB)

Storage706 GB of 1.84 TB used

System type64-bit operating system, x64-based processor

I have the same bug

Replies (3)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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Ondrej Borz ●

Hello Engineer,

Thank you for reaching our forum and for providing such detailed report.

However, in order for us to be able to investigate this issue better, can you please share us log file from any of the affected game sessions?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Thank you in advance.

Kind Regards,

Keen Software House: QA Department

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randy thompson ●

here is the appdata

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madelineCeleste ●

you didnt upload your log file. go to %appdata%/SpaceEngineers and upload the newest SpaceEngineers_DATE.log

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randy thompson ●

here it what I found

Files:

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randy thompson ●

Thank you! The patch you released today worked game now loading.

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