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Not letting me join server.

Dillon Jones shared this bug ago

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I’m trying to join a server and it won’t let me join. I can join any other server I try but this one. Attached you can see the video of what it’s doing. I deleted and reinstalled the game, deleted .cfg file, cleared cache, allowed UDP 27029 through my firewall, tried direct connect and also through steam, updated drivers, restarted computer multiple times, downloaded the mods to the server before trying to join. I’ve even contacted the server’s staff and they all have never seen this before. I desperately need help. I’ve searched google, asked on the SE Reddit, checked YouTube and cannot find anything about this.

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I have the same bug

Replies (3)

Dillon Jones ●

This is also on space engineers PC, sorry I didn’t add that.

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Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Keen SWH QA Agent 2 ●

Hello Dillon,

Thank you for reaching out to us on the forum regarding this issue.

We tried joining the same server on our side and were able to join it successfully. Based on the videos you shared, after clicking Continue Game or Connect in the Direct Connect window, please wait a few seconds to allow the game to establish the connection. Sending multiple connection requests in quick succession can sometimes cause the connection attempt to fail, so we recommend clicking once and waiting briefly for the server connection to complete.

If the connection still fails, please try the following:

Fully exit the game and Steam.
Open Task Manager and end any running processes related to Steam and Space Engineers.
Temporarily disable your antivirus software and any active VPN.
Launch the game again via Steam and try connecting to the server.

If the issue continues, please send us the log file (named as SpaceEngineers_) from the time the connection attempt fails, so we can investigate further.

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind Regards,

Keen Software House: QA Department

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Dillon Jones ●

I have done what you requested I try and it has not fixed it. Though I come with good news. I was clicking the join game, and I connected. I had joined right as the server restarted. So I got in contact with the server owner again and told him this. He restarted again to see if I’d be able to join another time right as it restarts. It worked. So I can only join the server right as it restarts. If this helps at all trying to find a solution please let me know! There’s specific times the server restarts and if I miss that time frame by a few seconds I won’t be able to join until the next time it restarts.

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Dillon Jones ●

This is the log from when I initially try to connect. It only sends two lines in the log.

1 -> Joining server: Name:Mayhem Industries Scrapyard Plus ConnectionString:steam://45.47.129.150:27029

1 -> MyGuiScreenProgress MyGuiScreenBase.UnloadContent

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