bug
Won't Fix
Hello, I’m writing here because I’ve tried everything. I disconnected from a modded server yesterday with no issues. This morning, to my surprise, even though I click the Join button, the server is online and players are connected, but nothing happens when I click Join. The rules are missing.
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello Engineer,
Thank you for reaching out to us on the forum with this issue.
We tried joining the same server using Direct Connect, and we were able to connect successfully. To help us further investigate, could you please try joining a different unmodded server, such as any Keen Official Server, and let us know if the issue still occurs?
If it does, please check whether you have a VPN enabled. If so, try disabling it, and also temporarily disable your antivirus/firewall, then try again.
If you’re able to join Keen Official Servers or other unmodded servers, but not your usual modded server, then it’s quite possible that the issue is related to the server setup or one of the MODs used on that server.
To further troubleshoot this, please try the following:
If this still doesn’t help, please send us the latest log file from the time you were unable to connect, even after disabling the firewall/antivirus and VPN, so we can investigate further (the log file named as SpaceEngineers_ ).
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
Thank you for reaching out to us on the forum with this issue.
We tried joining the same server using Direct Connect, and we were able to connect successfully. To help us further investigate, could you please try joining a different unmodded server, such as any Keen Official Server, and let us know if the issue still occurs?
If it does, please check whether you have a VPN enabled. If so, try disabling it, and also temporarily disable your antivirus/firewall, then try again.
If you’re able to join Keen Official Servers or other unmodded servers, but not your usual modded server, then it’s quite possible that the issue is related to the server setup or one of the MODs used on that server.
To further troubleshoot this, please try the following:
If this still doesn’t help, please send us the latest log file from the time you were unable to connect, even after disabling the firewall/antivirus and VPN, so we can investigate further (the log file named as SpaceEngineers_ ).
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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