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Space Engineers PC SupportTopicBug
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Unable to play

Luis Diaz Alejo shared this bug 40 days ago
Won't Fix

Hello, I have a problem. When I launch the game on Steam, it keeps running in the background indefinitely after I exit. I've restarted my computer, but the "running" message still appears, so I can't play, and I can't uninstall it either, since Steam says the program is still running.

Thanks

1 I have the same bug

Replies (3)

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QA KeenSWH ● 40 days ago

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Keen SWH QA Agent 2 ● 36 days ago

Hello Luis,

Thank you for reaching out to us on the forum.

Please try fully closing the game and any Space Engineers related processes using Task Manager. To do this, open Task Manager, go to the Processes tab, find Space Engineers (and any other Space Engineers–related entries), right-click them, and select End task. Once everything is closed, restart Steam and launch the game again. If the issue still occurs, close the game once more using Task Manager and proceed with a clean installation.

After ensuring the game is fully closed, navigate to \AppData\Roaming\SpaceEngineers and,

  • Copy the Saves and Blueprints folders to a safe location on another drive or folder.
  • Then uninstall Space Engineers through Steam.
  • Once uninstalled, manually remove any remaining files from
    \AppData\Roaming\SpaceEngineers
    and, \Program Files (x86)\Steam\steamapps\common\SpaceEngineers folder
  • After that, reinstall the game via Steam and check whether it launches correctly.

If the issue is resolved, you can move your Saves and Blueprints folders back into \AppData\Roaming\SpaceEngineers.

If the game still fails to launch properly after this, please send us your latest log file from the time this issue occurred.

  • You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind regards,

Keen Software House: QA Department

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Ondrej Borz ● 12 days ago

Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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