Unable to join Official Server
Need More Information
Greetings.
I am unable to join Keen US #3 PVP server.
I have deleted Cache folder and spaceengineer.cfg
I have also reinstalled the game.
also restrted PC, Router and Modem. all drivers are up to date.
Attached is the most recent failed attempt log.
Thank you in advance.
Files:
SpaceEngineers_...
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Hello Walter,
Thank you for reaching out to us on the forum.
Has the issue been resolved for you, or does it still occur?
If it still persists, could you please try connecting to the internet using a different method? For example, if you usually use Wi-Fi, try switching to a wired connection or mobile hotspot, or vice-versa.
If that doesn’t help, please try joining other Keen Official servers or any other unmodded servers. Let us know if you are unable to join those as well.
If the issue continues, please check whether there are any pending OS updates, or if a VPN is active. You can also temporarily disable your antivirus to see if it makes any difference.
You can also try joining the server using Direct Connect. Please paste this address into the Direct Connect field:
192.154.225.96:27018
Let us know if you are able to connect this way.
If the issue still occurs, please send us your latest log file so we can investigate further.
Kind Regards,
Keen Software House: QA Department
Hello Walter,
Thank you for reaching out to us on the forum.
Has the issue been resolved for you, or does it still occur?
If it still persists, could you please try connecting to the internet using a different method? For example, if you usually use Wi-Fi, try switching to a wired connection or mobile hotspot, or vice-versa.
If that doesn’t help, please try joining other Keen Official servers or any other unmodded servers. Let us know if you are unable to join those as well.
If the issue continues, please check whether there are any pending OS updates, or if a VPN is active. You can also temporarily disable your antivirus to see if it makes any difference.
You can also try joining the server using Direct Connect. Please paste this address into the Direct Connect field:
192.154.225.96:27018
Let us know if you are able to connect this way.
If the issue still occurs, please send us your latest log file so we can investigate further.
Kind Regards,
Keen Software House: QA Department
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