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vrage space engineers 1

Jesse shared this bug ago

Won't Fix

we can not get the remote api to work at all even the host havoc support team has no ida how to get it to connect and there are no videos or guids online to use it at all other then how to start a new sever

I have the same bug

Replies (4)

QA KeenSWH ●

Hello!

Thank you for contacting us. Since this is speaking about inability to use (part of) the game, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Keen SWH QA Agent 1 ●

Hi Jesse,

Thanks for reporting the issue. To investigate the Remote API not connecting, we’ll need some additional details:

Which version/build of Space Engineers are you running?
What host/OS setup is being used (since you mentioned Host Havoc)?
Any error messages from the server console.
Please also attach the server log file from the session where the Remote API failed to connect.

This information will help us reproduce the problem and determine if it’s a configuration issue or a bug in the Remote API.

In the meantime, as a possible workaround, please make sure the server’s system time is synchronized with an internet time source, and that your computer’s clock is also in sync. Even a small desynchronization (30 seconds or so) can cause the Remote API connection to glitch.

Kind Regards,

Ludmila Danilchenko

Head of Space Engineers QA Department

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Jesse ●

Host havoc made a new host server to see if it would fix the problem and it did we went as far to delete everything and it still didn't work they have no idea what the problem was but it was on their end now i have to figure out how to reupload our world i saved i wish all the server host would make configuration of the server easier they all barely give a ui that makes it easier i usually have to go in and manually add missing code lines or edit stuff my self because its usually not on their custom ui

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Keen Support ●

Hi Jesse,

Thanks for your reply. To move forward with investigating the Remote API issue, we still specifically need the following:

Which version/build of Space Engineers you are running.
Any error messages from the server console.
The server log file from the session where the Remote API failed to connect.

Without this information, we won’t be able to reproduce or diagnose the problem. Please provide these details so we can continue investigating.

Kind Regards,

Ludmila Danilchenko

Head of Space Engineers QA Department

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Jesse ●

i have found its also just the game client the server search has not been fixed ever i have players that cant find servers unless they restart their games 4 or 6 times then the servers list finally works for them even steam has prob pulling up se servers on their server listing

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Keen SWH QA Agent 1 ●

Hi Jesse,

Thanks for the update. To investigate the Remote API issue, we still need the following details that haven’t been provided yet:

The version/build of Space Engineers you are running.
Any error messages from the server console.
The server log file from a session where the Remote API failed to connect.

We cannot proceed without this information.

Kind Regards,

Ludmila Danilchenko

Head of Space Engineers QA Department

URL

Ondrej Borz ●

Hello Engineer,

As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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