NEW DLC PROBLEM
Won't Fix
Hi
So I have a small problem with the new DLC not sure why this is or if its a steam problem ?
so I got the new DLC from steam payed and it shows in my Library under space engineers DLC
but when I go into the game I cant use them its greyed out why is this and what can i do too fix this.
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Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello Engineer,
Can you please (re-)check in Steam (right-click Space Engineers → Properties → DLC) that it’s listed and ticked as installed. After that, restart Steam and try again.
It’s also a good idea to test in a new Creative world (with Progression Off) and see if you can place any blocks from the new DLC there.
If it’s still not working, please send us your log file from the most recently affected game, so we can take a closer look.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Kind regards,
Keen Software House
Hello Engineer,
Can you please (re-)check in Steam (right-click Space Engineers → Properties → DLC) that it’s listed and ticked as installed. After that, restart Steam and try again.
It’s also a good idea to test in a new Creative world (with Progression Off) and see if you can place any blocks from the new DLC there.
If it’s still not working, please send us your log file from the most recently affected game, so we can take a closer look.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Kind regards,
Keen Software House
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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