Crash when starting survival VS2.3

Luis Enrique Sanchez shared this bug 21 days ago
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Hello,

I tried to start Survival mode, and during the loading screen, the game crashed. It only showed a message saying: "We are sorry, see log file for more information". I have attached the log file. I tried a few times, and every time it crashed at the same point. It happens right after selecting Survival; the world is not created, it just stays on the loading screen.

Best,

Luis Enrique

Replies (1)

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Hello Luis Enrique Sanchez,


Could you please provide the rest of your Game logs from when the Crash occurred?

They will look like this:

c27c0b21e8ec3079f4ea23a04fdcf372


Kind Regards,

Bartosz

Keen Software House

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Hello Bartosz,

Thank you for your help. I do not have those logs for the same crash, but I do have all of them for a previous one (same problem).

You will find the 4 files attached.

Kind Regards,

Luis Enrique

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Hello Luis Enrique Sanchez,


Please try to change the Sun Shadow Quality Graphical Setting to Low and then start the Game again.

Let me know if this helps.


Kind Regards,

Bartosz

Keen Software House

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Hello Bartosz,

I tried that, and I also set all the settings to low. Unfortunately, it still crashes at the exact same moment.

I have attached the new crash files. Please let me know if you need anything else.

Regards, Luis Enrique

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