Unable to open the game

Krat3n shared this bug 39 days ago
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The game is installed via Steam, before the VS2 Update i could open the game and play normally, but now it won´t even start, i press play and after a couple of seconds it just closes itself, i tried to verify the game files and to reinstall the game, but the problem it´s still there.


PC Specs:

-AMD Ryzen 5 5600G.

-32GB RAM.

-Gigabyte Geforce RTX 4060TI.

-Windows 10 Pro SO 19041.985.

-Nvidia Driver Version 581.80.


The game don´t even create a log file to send to you, so i hope you guys can help me with this.


Thank you.

Replies (4)

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2

Hello Krat3n,


This seems to be an issue with Game files. I have 2 possible solutions:

1. Delete the contents of this folder:

C:\Users\(your_username)\AppData\Roaming\SpaceEngineers2\AppData - Be aware that this will delete all the save files and blueprints, as such I'd suggest to make a copy of them to store

Then try to launch the Game again.

2. If the above does not help, try to delete 1 folder from the Game's directory:d2212e9eb5e54172ca1f3d29c4942e0a

Afterwards, try verifying the Game files again and launch the Game then.


Let me know if this helps.


Kind Regards,

Bartosz

Keen Software House

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2

Thank you for your response.


Unfortunately, neither process has worked. I've already deleted the contents of AppData and the game files folder by folder, and then all at once, verifying the game files after each deletion, including the Pioneer Edition, but the game continues to crash.


Furthermore, the game still isn't generating any log files.


Thank you again for your support.

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1

Hello, I have exactly same problem with my game,I click play on steam, steam says it's running for a couple of seconds, then nothing I tried to run the exe file from the game folder, and same, no reaction, I verified integrity, rebooted computer and no reaction, also I did everything according to recommendations, and it also didn't helped me

pc:

ryzen 7 5700x

rtx2060 super

ram 24 gb

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3

Hello Krat3n,


One more thing that we can try is to look into the Event Viewer:6a08e2ea356faaca1da922da34193b0e

7dcce8fdfeae69aa1f93c3d73256beab

And look for Space Engineers 2 in Critical and Error categories. Please attach an image of the event if you find one.


Kind Regards,

Bartosz

Keen Software House


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I hope it's not a problem that I answered instead of OP

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2

Thanks for the reply.


I've checked it, and there are several processes with errors that don't appear as "Space Engineers 2" but as "application errors." When I opened it, I saw that the error description was the same in all the logs, which say the following:

Faulting application name: SpaceEngineers2.exe, version: 2.0.2.29, timestamp: 0x68d50000

Faulting module name: KERNELBASE.dll, version: 10.0.19041.964, timestamp: 0x812662a7

Exception code: 0xc0000602

Fault offset: 0x000000000010b39c

Faulting process identifier: 0x32c0

Faulting application start time: 0x01dc6555722f8d13

Faulting application path: E:\SteamLibrary\steamapps\common\SpaceEngineers2\Game2\SpaceEngineers2.exe

Faulting module path: C:\Windows\System32\KERNELBASE.dll

Report ID: ce5e5cfd-5d3e-4bfd-8174-a44c16b55140

Full name of faulty package:

Relative application ID of faulty package:

I've already tried checking the status of the KERNELBASE.dll file, but it doesn't seem to have any corruption issues. Any ideas?


Thanks

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2

Hi, same report here, same behavior:

Nombre de la aplicación con errores: SpaceEngineers2.exe, versión: 2.0.2.29, marca de tiempo: 0x68d50000

Nombre del módulo con errores: KERNELBASE.dll, versión: 10.0.19041.2364, marca de tiempo: 0x5b7d4d22

Código de excepción: 0xc0000602

Desplazamiento de errores: 0x000000000010fe32

Identificador del proceso con errores: 0x738

Hora de inicio de la aplicación con errores: 0x01dc6566d213e69b

Ruta de acceso de la aplicación con errores: K:\SteamM2\steamapps\common\SpaceEngineers2\Game2\SpaceEngineers2.exe

Ruta de acceso del módulo con errores: C:\WINDOWS\System32\KERNELBASE.dll

Identificador del informe: a63dfce9-f2ff-4b4f-b499-20d00c8c11af

Nombre completo del paquete con errores:

Identificador de aplicación relativa del paquete con errores:

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1

Completely same story with KernelBase.dll, i searched for a solution on Google and found that it may be related to drivers. I do not experience any problems launching new games, particularly when Steam downloads the necessary drivers for them

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2

Same problem, but I fix it.

Still playing space engineers 1, get the 2 on Steam few days ago, fresh install and game don't launch.

problem with kernelBase.dll but forgoten I shutdown windows update few month ago so I update my system and it work perfectly ( kernelBase.dll was update, not the same as before )

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It actually works for me I updated my winodws 10 to build 19045.6456 and it runs now, thank you very much

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Sadly it didn´t work for me, i updated my windows and still having the same problem

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hello Krat3n, I see tech support don't want to help you, so I don't mind helping you, just contact me on discord, i have exactly same nickname (without capital letters)

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1

i was having the same issue as this and after disabling in-game overlay the game launched for me just fine.

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