Hello, I had pre ordered Space Engineers 2 and I am still unable to run the game. My computer specs are within the minimum requirements with an RTX 3080, AMD Reizen 9 CPU. Whenever I launch the game it still gives me an error message saying No Supported GPU Found. I do not have integrated graphics on my system. I have waited since the launch day hoping for an update to fix this issue, but so far it has not been resolved. Please let me know what I can do to get this game running.
Thank you.
I have the same bug
Hello,
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello,
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello,
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello,
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Ok, Thank you. I will await a reply to fix this issue.
Ok, Thank you. I will await a reply to fix this issue.
Hello Justin Lu,
Could you please provide us with logs so that we can look into what may have caused the problem? You can find the logs here:
The logs will look like this:
In the meantime I'd try re-verifying game files on Steam. Checking for newest graphic card drivers and updating them would also be worth mentioning.
Kind Regards,
Bartosz
Keen Software House
Hello Justin Lu,
Could you please provide us with logs so that we can look into what may have caused the problem? You can find the logs here:
The logs will look like this:
In the meantime I'd try re-verifying game files on Steam. Checking for newest graphic card drivers and updating them would also be worth mentioning.
Kind Regards,
Bartosz
Keen Software House
Here are the log files that were generated. I have already tried verfiying the files on steam and reinstalled the game. I have also already checked the drivers.
Here are the log files that were generated. I have already tried verfiying the files on steam and reinstalled the game. I have also already checked the drivers.
Hello Justin Lu,
According to the logs provided, you graphic card driver is outdated, the version in the log is 51691 while the newest I could find for you graphic card is 57688.
Please download the newest drivers: Official GeForce Drivers | NVIDIA
You can either attempt automatic driver update through the Nvidia app or manually search for you graphic card:
Please let me know if this help with your issue.
Kind Regards,
Bartosz
Keen Software House
Hello Justin Lu,
According to the logs provided, you graphic card driver is outdated, the version in the log is 51691 while the newest I could find for you graphic card is 57688.
Please download the newest drivers: Official GeForce Drivers | NVIDIA
You can either attempt automatic driver update through the Nvidia app or manually search for you graphic card:
Please let me know if this help with your issue.
Kind Regards,
Bartosz
Keen Software House
This has worked. I was able to update and get the game running. Thank you very much for your help.
This has worked. I was able to update and get the game running. Thank you very much for your help.
Hello Justin Lu,
That's great to hear! I am closing the thread as Solved then.
Kind Regards,
Bartosz
Keen Software House
Hello Justin Lu,
That's great to hear! I am closing the thread as Solved then.
Kind Regards,
Bartosz
Keen Software House
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