Space Engineers 2 Still Not Booting

Justin Lu shared this bug 7 days ago
Need More Information

Hello, I had pre ordered Space Engineers 2 and I am still unable to run the game. My computer specs are within the minimum requirements with an RTX 3080, AMD Reizen 9 CPU. Whenever I launch the game it still gives me an error message saying No Supported GPU Found. I do not have integrated graphics on my system. I have waited since the launch day hoping for an update to fix this issue, but so far it has not been resolved. Please let me know what I can do to get this game running.

Thank you.

Replies (6)

photo
0

Hello,

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

photo
0

Hello,

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

photo
0

Ok, Thank you. I will await a reply to fix this issue.

photo
1

Hello Justin Lu,


Could you please provide us with logs so that we can look into what may have caused the problem? You can find the logs here:


  • C:\Users\(Your username)\AppData\Roaming\SpaceEngineers2\Temp\Logs

The logs will look like this:

f61a7b649ff6f03a6f39ab33778e9123


In the meantime I'd try re-verifying game files on Steam. Checking for newest graphic card drivers and updating them would also be worth mentioning.


Kind Regards,


Bartosz

Keen Software House

photo
1

Here are the log files that were generated. I have already tried verfiying the files on steam and reinstalled the game. I have also already checked the drivers.

photo
1

Hello Justin Lu,


According to the logs provided, you graphic card driver is outdated, the version in the log is 51691 while the newest I could find for you graphic card is 57688.

Please download the newest drivers: Official GeForce Drivers | NVIDIA

You can either attempt automatic driver update through the Nvidia app or manually search for you graphic card:

f61cdf95c044720e9d5db63444cf0abb

Please let me know if this help with your issue.


Kind Regards,


Bartosz

Keen Software House

Leave a Comment
 
Attach a file
You can't vote. Please authorize!