Game causes graphics card drivers to crash

Tino Claassen shared this bug 4 months ago
Reported

Without warning, the game crashes my graphics card driver.


The latest driver is installed. I can restart the game and continue playing afterward, but it's annoying when it happens frequently.


Sometimes I can play for hours without any problems.


Attached are the logs and a minidump.

Replies (3)

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Hello Tino Claassen,


We have issues a fix for AMD hardware at the end of December that should solve your issue. Could you please confirm that is the case?


Kind Regards,

Bartosz

Keen Software House

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I still had the problem even after your fix. Several times. That's why I haven't touched the game since December 19, 2025.

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And the same problem persists in VS 2.2.


Your graphics crash fixes aren't working. The crash dump and log are attached. Please finally address this.

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Hello Tino Claassen,


I have reported this issue and attached this thread to our internal ticket (SE2-32000). However, could you also please provide the "Render12.log" file?

Additionally, could you please provide your PCs full specification?


Kind Regards,

Bartosz

Keen Software House

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I've uploaded the log file as an attachment.


Thanks for looking into this.

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Hello Tino Claassen,


Thank you for proving the Render log. Have you tried installing the latest driver for your GPU? https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-rx/radeon-rx-6000-series/amd-radeon-rx-6950-xt.html - Latest are the Adrenaline 26.3.1 version.

Additionally, could you please provide specific reproduction steps for this crash to occur?


Kind Regards,

Bartosz

Keen Software House

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So, I've installed the driver now. But not at the time of the crash.


Reconstructing the crash... Well, there's nothing specific I'm doing when it happens. It just happens out of nowhere.


I can test again with the new driver. But unfortunately, not for another day or two.

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Hello Tino Claassen,


Have you been able to test this again with the new driver? Additionally, could you please provide information if the crash occurs more often while moving / flying, placing and welding or grinding blocks, mining for resources or while in any menu?


Kind Regards,

Bartosz

Keen Software House

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So far, I haven't had a crash with the latest patch.


However, I was only able to play for three hours after the driver update.


Like I said, it didn't always crash. Sometimes I could play for hours, and sometimes only for a few minutes.


Unfortunately, I can't always install the latest driver because my main game often has problems with current drivers regarding EAC, etc.


And yes, sorry, Star Citizen is my main game because of the money I've invested in it over the years, and it has priority.

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Hello Tino Claassen,


I'm glad to hear that. Were you able to play more recently and have you encountered crashes again? If you did, could you please send in the new logs?


Kind Regards,

Bartosz

Keen Software House

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