This object is in archive! 

Forum Moderator Etiquette needs addressed.

Buzbee shared this feedback 2 years ago
Submitted

In the now 5 years I've been watching the English Steam forums I have not posted but I have been reading. It's discouraging for me to participate because of how I have witnessed the moderator, Dan2D3D behave picking and choosing which user he does what action to. He obviously has it out for and tagets specific users but leaves other users do the same things he gives excessive bans to users he doesn't personally like for. Recently he had banned someone for 30 days, which I think is extremely excessive for the offense they're accused of. They were banned by Dan2D3D for sharing what was 100% the truth. It was criticism about the trend this company's software having bugs. The comment was not an insult it was in reply to a person asking a question about a bug that has existed for years that has not been fixed.


Dan2D3D gave one user (the one he obviously doesn't personally like) a 30 day ban for their critisim and honesty. Barely a minute later in the same topic another user said the same thing in different words and didn't get banned.


To my knowledge the truth abd criticism isn't a violation of any rules or guidelines.


For one thing you, Keen, should accept and be able to absorb criticism and so should people you've chosen to moderate the Steam community forums. People who have a developer tag on their name in the Steam forums represent you.


If one user gets banned for something all users who do that same thing should be banned too. Nobody should get banned for anything that is not a violation of the posted rules.


The moderator should not, as the person who was banned said, use personal feelings to ban people with if they are not violating any guidelines. I agree with that. This Dan person does this all of the time. It is inappropriate as well as immature of them to do given his position and privileges and the things he has access to.


A 30 day ban for sharing truthful criticism is excessive and abusive. The person that got the ban is not a child I think they're 50 years old or older. They shouldn't have been banned at all in my opinion. Definitely not for 30 whole days.


Please address your chosen Steam Community moderators and guide them on proper moderator etiquette:


1. It's not appropriate to use how they personally feel as reason for banning someone.


2. Bans should be the last resort. Not the first option they click on, and the disciplinary action they choose should be appropriate for the offense.


3. Accept criticism. Accept the truth. Be an adult. When you're incorrect you are incorrect, admit it. Mr. 2d3d uses the 'don't argue with moderators' as a weapon. Correcting information isn't arguing. I have seen him give excessive bans to people for correcting his misinformation because he was upset they proved him wrong.


Please address this childishness. Address etiquette with your forum moderators.


I'm afraid to post on the Space Engineers forums because of how I've seen Dan2D3D abuse his privileges inappropriately.


The community members he has wrongfully banned and given excessive bans to for very minor offenses and things they said that were not violations of guidelines he banned because his feelings were hurt should have their bans lifted and they should publically be apologized to.


There are several of them the moderator I mentioned seems to target.


I have also seen Dan allow people to believe he's a dev and use that against other community members also trying to help with a question or issue.


Please address expected etiquette practices with your chosen community moderators. I hope the behavior outlined here is not how you would like them treating your patrons.

Replies (1)

photo
1

This is absolutely how it works. Favoritism, hypocrisy and abuse of power. There is no fair judgement when it comes to moderation on the forums, Steam or in Discord. Even if you didn't violate the rules, you are subject to punishment by trigger happy moderators/admins that want to ban you because you had a differing opinion or said something they didn't like.

Leave a Comment
 
Attach a file