Official servers has been switched to a 2 week cleanup which ruins the gameplay

Leviateinn shared this feedback 20 days ago
Completed

the moderators on discord have changed the official servers to automatically delete your grids after 2 weeks


meaning anybody with a job that can only play on weekends and decides to play some new game for more than 1 weekend in a row gets punished by having potentially months of work deleted from the server


Forget to or unable to play while busy with life or other hobbies? deleted


go on a holiday ? deleted


just feel utterly disgusted by this mobile game approach punishing players for returning over longer periods of time and basically forcing the game into FOMO which i can only assume means you intent to implement some heinous monetary system like premium accounts or the like


Please revert this change as a matter of urgency


if the server issues are more than a rumor started by people that dont want to blame their potato PCs for their performance issues then the bug with the new update needs to be fixed or the patch reverted - not players punished arbitrarily


i would refund every DLC and gift version of this game i have ever bought over this if i could

Replies (2)

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Hello Engineer,

Thank you for reaching our forum with this.

The situation you are describing is not considered a bug, so I will move this thread to our Feedback forum.

Thank you for your understanding.

Kind Regards

Keen Software House: QA Department

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Hello,

Thank you for sharing your feedback with us. We completely understand how frustrating it can feel to lose progress after taking a break, especially for players who can’t log in every day.

To clarify, the current Trash Cleanup on official servers is set to 16 days, not 14. This measure is in place to help maintain server stability and prevent performance issues from escalating. Without such a cleanup system, servers would quickly become overloaded with abandoned or inactive grids, which would impact everyone’s gameplay experience.

We know this change can feel restrictive, but it’s an important balance to ensure long-term playability and prevent server performance from collapsing. Your input is valuable, and we’ll continue monitoring how this affects players so that we can make adjustments if needed.

Thank you again for taking the time to share your concerns.


Kind Regards,

Ludmila Danilchenko

Head of Space Engineers QA Department

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What you could do is look at the playtime of a player on a server if that's the case, a lot of abandoned grids are from players who wanted to check out the keen servers for the first time. There could be a system that checks if the player had spent x amount of time or the grid has over x amount of CPU to be granted a longer absence period before deletion. That way, it would separate the early to mid to late game players and of course protect the more complex grids for a longer period.


Maybe you can also check for shield chits in inventories kind of like the shield upkeep and other upkeep mechanisms that games like rust could have, on top of that, why not keep a larger grid in 'deep storage' in which the grid is removed from the world, but is kept in deep-storage as a blue print that can reappear when a player reconnects after an extended absence, you can further require that grids are only slated for deep storage if they are in a zero G environment.


I understand this would require an overhaul in server admin tools, but for popular keen servers this change would prevent loss of progress at different stages of progress.

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