Crashing on splash screen, unable to launch. 2.0.2.21
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game crashes when attempting to launch on version 2.0.2.21.
displays "we apologize for the inconvenience. see the log for details"
resetting back to 1.5 launches game successfully, uninstalling and reinstalling ends with same crash.
i9-9900k
MSI 3080-ti x-trio
64GB ram
Samsung 990 4TB
crash log attached.
Thank you,
Shawn Reed
Files:
SpaceEngineers2...
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Hello Shawn Reed,
Could you please also send us the Render.log from when the game crashes? You can find it here:
C:\Users(your_username)\AppData\Roaming\SpaceEngineers2\Temp\Logs
In the meantime, you can try the following steps:
C:\Users(your_username)\AppData\Roaming\SpaceEngineers2
Please note that this will delete all save files and blueprints, so we strongly recommend creating a backup beforehand.
In Steam:
Right-click Space Engineers 2 → Properties → Installed Files → Verify integrity of game files
Kind Regards,
Katerina
Keen Software House
Hello Shawn Reed,
Could you please also send us the Render.log from when the game crashes? You can find it here:
C:\Users(your_username)\AppData\Roaming\SpaceEngineers2\Temp\Logs
In the meantime, you can try the following steps:
C:\Users(your_username)\AppData\Roaming\SpaceEngineers2
Please note that this will delete all save files and blueprints, so we strongly recommend creating a backup beforehand.
In Steam:
Right-click Space Engineers 2 → Properties → Installed Files → Verify integrity of game files
Kind Regards,
Katerina
Keen Software House
Hello Katerina,
Steam updated SE2 to 2.0.2.26, issue persists. Attempted above steps, no change. Tried running SE2 in windows compatibility mode and booting with dx11, d3d11 and dx12 usings the launch options in steam, no change. Attached are all 3 fresh logs from launching 2.0.2.26 with a standard launch.
Hello Katerina,
Steam updated SE2 to 2.0.2.26, issue persists. Attempted above steps, no change. Tried running SE2 in windows compatibility mode and booting with dx11, d3d11 and dx12 usings the launch options in steam, no change. Attached are all 3 fresh logs from launching 2.0.2.26 with a standard launch.
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