game collapse

Seppo Juslin shared this bug 20 hours ago
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space engineers, space engineers2 games collapses after ca 10minutes. My Pc is Acer predator PO7-640, GeForce RTX3090

Replies (3)

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Hello Seppo Juslin,


Thank you for reaching out on our Support Site. In order to resolve your problem, we're going to need a few more details about what is happening:

Does the game crash after that 10 minutes? Are you able to play as normal during that 10 minutes? When and where exactly does the crash occur?

Additionally, could you please provide us with logs to determine the reason the game crashes?


You can find the logs here:

  • C:\Users\(Your username)\AppData\Roaming\SpaceEngineers2\Temp\Logs

The logs will look like this:

f0fa12a7364e72343ec0ba23c1d19faf


In the meantime, please try to verify the integrity of game files on Steam if you haven't done this already.


Kind Regards,

Bartosz

Keen Software House

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Hello Seppo Juslin,


This seems to be a problem with your GPU according to the logs you've provided. I would suggest reinstalling the graphic card drivers and disabling any overlays you may have running (like GeForce).

You can find the drivers here, scroll down to Manual Driver Search and search for your Graphic Card model:


d480184f1d53927654a708352f612ae8


Also, have you tried Verifying Files Integrity on Steam?

Could you please provide new logs if the issue still occurs after reinstalling graphic drivers?


Kind Regards,

Bartosz

Keen Software House

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