Game not running

Justin Lu shared this bug 7 months ago
Need More Information

Hello, I have been trying to run Space Engineers 2 since its launch a month ago. However, I continue to receive an unsupported GPU error message despite having the recommended specs. My system has an AMD Ryzen 9 CPU and an RTX 3080 GPU. I have the updated drivers and reinstalled the game multiple times, but it still does not run. Is there anything that can be done to fix this issue?

Replies (2)

photo
0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

photo
1

Hello Justin Lu,


Does this issue still occurs for you? Could you please provide Game and Render logs?


In order to find the logs, you need to:

  1. Type %appdata% in Windows search bar / Start bar
  2. Go to this folder
    C:\Users\(your_username)\AppData\Roaming\SpaceEngineers2\Temp\Logs
  3. Find the latest created Logs, they will look like this:
    2b53c0fc1b165a91c379c2cf4ea9ba56

Kind Regards,

Bartosz

Keen Software House

Leave a Comment
 
Attach a file
Access denied