I'm having an issue with a save crash bug after creating a partial copy/paste grid
Need More Information
When I load my game after a crash I work with the copy/paste grid and immediately get a crash on any save attempt after, it's an endless cycle I can't break, I'm not sure what's causing it but it needs attention as it's a basic function of the game.
Hello engineer,
Thank you for reaching out to us, and we sincerely apologize for the issue you’re experiencing.
Did the crash occur only when attempting to save in the world where you initially encountered the issue, or is it happening in all newly created worlds as well?
Could you please verify the integrity of your game files on Steam and check if that resolves the issue? To do this ;
Once done, launch the game and first try creating a new world to see if the issue persists. If the crash does not occur in the new world, please check the original world where you first experienced the issue. If the crash happens only in that particular world, it’s possible that the save file has become corrupted.
However, if the issue persists even in a newly created world, please send us the log files from the time of the crash.
Kind Regards,
Keen Software House: QA Department
Hello engineer,
Thank you for reaching out to us, and we sincerely apologize for the issue you’re experiencing.
Did the crash occur only when attempting to save in the world where you initially encountered the issue, or is it happening in all newly created worlds as well?
Could you please verify the integrity of your game files on Steam and check if that resolves the issue? To do this ;
Once done, launch the game and first try creating a new world to see if the issue persists. If the crash does not occur in the new world, please check the original world where you first experienced the issue. If the crash happens only in that particular world, it’s possible that the save file has become corrupted.
However, if the issue persists even in a newly created world, please send us the log files from the time of the crash.
Kind Regards,
Keen Software House: QA Department
Replies have been locked on this page!