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Game crashes when disconnecting static grid from surface.

Victoria shared this bug ago

Solved

As the title says. Upon disconnecting a small surface base I built using the debug gun to destroy the grid pieces connecting it to the surface, the game crashed instantly.

Entering the game again and doing the same but removing a different block last, yields the same result

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I have the same bug

Best Answer

Keen SWH QA Agent 2 ●

Hello Victoria,

Thank you for reaching out to us on the forum.

Could you confirm whether the issue still occurs in the latest game version (Update 0.12.23.35)? Before doing so, kindly first verify the integrity of your game files in Steam. To do this ;

Right-click on Space Engineers 2 in your Steam Library → Properties → Installed Files → Verify Integrity of Game Files (wait until the process reaches 100%).

Once done, launch the game and check if the issue still occurs. If it does, please send us the log files from the time of the crash.

You can find the log files by typing %appdata% into your Windows search bar, which will take you to the hidden Roaming folder. From there, navigate to ; Roaming\SpaceEngineers2\Temp\Logs and send us the latest SpaceEngineers2_ and _Render12 files. Also, please include the CrashReport_ file from Roaming\SpaceEngineers2\Temp\MiniDumps.

Additionally, does the cause of the crash remain the same (disconnecting static grid from surface)? If possible, could you also share a screen recording/video showing the issue?

Kind Regards,

Keen Software House: QA Department

Replies (1)

Keen SWH QA Agent 2 ● ●

Hello Victoria,

Thank you for reaching out to us on the forum.

Could you confirm whether the issue still occurs in the latest game version (Update 0.12.23.35)? Before doing so, kindly first verify the integrity of your game files in Steam. To do this ;

Right-click on Space Engineers 2 in your Steam Library → Properties → Installed Files → Verify Integrity of Game Files (wait until the process reaches 100%).

Once done, launch the game and check if the issue still occurs. If it does, please send us the log files from the time of the crash.

You can find the log files by typing %appdata% into your Windows search bar, which will take you to the hidden Roaming folder. From there, navigate to ; Roaming\SpaceEngineers2\Temp\Logs and send us the latest SpaceEngineers2_ and _Render12 files. Also, please include the CrashReport_ file from Roaming\SpaceEngineers2\Temp\MiniDumps.

Additionally, does the cause of the crash remain the same (disconnecting static grid from surface)? If possible, could you also share a screen recording/video showing the issue?

Kind Regards,

Keen Software House: QA Department

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Victoria ●

The issue stated above no longer occurs as of the latest update. Thank you for the Team's hard work on the game!

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Keen SWH QA Agent 2 ●

Hello Victoria,

Thank you for the update. We're glad to hear that you are no longer experiencing this issue.

Since there is no further assistance needed from our side, We will close this thread now.

Please do not hesitate to contact us again, should you experience/observe any other issue/problem with/in the game, by opening a new thread on the forum dedicated to the Space Engineers 2 game.

Thank you for your understanding.

Happy Engineering!

Kind Regards,

Keen Software House: QA Department

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