Crash on game exit
Need More Information
Closing the game I got this error:
I cannot find any log file I could share.
In case it happen again, please let me know where can I find log files or how to enable debug mode in order to collect any info you may require.
Regards,
Massimo
Access denied
Hello Massimo,
Thank you for reaching out to us on the forum.
Could you please check if the issue is still occurring on the latest version of the game (current version is 0.12.23.34)? If it persists, kindly close the game and then verify the integrity of your game files in Steam. To do this ;
Once done, launch the game and check if the issue still occurs. If it does, please send us the log files from the time of the crash.
We would greatly appreciate it if you could also share the steps we can follow to reproduce this issue on our side.
Kind Regards,
Keen Software House: QA Department
Hello Massimo,
Thank you for reaching out to us on the forum.
Could you please check if the issue is still occurring on the latest version of the game (current version is 0.12.23.34)? If it persists, kindly close the game and then verify the integrity of your game files in Steam. To do this ;
Once done, launch the game and check if the issue still occurs. If it does, please send us the log files from the time of the crash.
We would greatly appreciate it if you could also share the steps we can follow to reproduce this issue on our side.
Kind Regards,
Keen Software House: QA Department
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