thank you for reaching out the SE2 support forum. In order for us to investigate your inquiry we would kindly request some more details about the issue you are experiencing.
Could you maybe share some brief description of the issue, as well as some screenshots or video, so we can better understand what are you experiencing.
Possibly you can also attach the game logs. You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers2\Temp\Logs.
If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
We will be looking forward for your reply.
Kind Regards,
Keen Software House: QA Department
Hello engineer,
thank you for reaching out the SE2 support forum. In order for us to investigate your inquiry we would kindly request some more details about the issue you are experiencing.
Could you maybe share some brief description of the issue, as well as some screenshots or video, so we can better understand what are you experiencing.
Possibly you can also attach the game logs. You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers2\Temp\Logs.
If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
thank you for a quick reply, after evaluating the data you provided I can inform you, that we have fixed the issue in the previous hotfix, version 0.12.23.35.
Please make sure that you are using the latest version of the game and possibly verify your game files in Steam.
When updating to the latest game version, some files may not update correctly, which can cause issues in the game. Verifying the files could help resolve these issues.
Right-click on Space Engineers 2 in Steam Library → Properties → Installed Files → Verify Integrity of Game Files (wait until all files get updated to 100%).
For now we will close this thread as solved.
Should you encounter the issue even after following the steps from above, please open a new thread and share all the related information.
Kind Regards,
Keen Software House: QA Department
Hello engineer,
thank you for a quick reply, after evaluating the data you provided I can inform you, that we have fixed the issue in the previous hotfix, version 0.12.23.35.
Please make sure that you are using the latest version of the game and possibly verify your game files in Steam.
When updating to the latest game version, some files may not update correctly, which can cause issues in the game. Verifying the files could help resolve these issues.
Right-click on Space Engineers 2 in Steam Library → Properties → Installed Files → Verify Integrity of Game Files (wait until all files get updated to 100%).
For now we will close this thread as solved.
Should you encounter the issue even after following the steps from above, please open a new thread and share all the related information.
I have the same bug
Hello engineer,
thank you for reaching out the SE2 support forum. In order for us to investigate your inquiry we would kindly request some more details about the issue you are experiencing.
We will be looking forward for your reply.
Kind Regards,
Keen Software House: QA Department
Hello engineer,
thank you for reaching out the SE2 support forum. In order for us to investigate your inquiry we would kindly request some more details about the issue you are experiencing.
We will be looking forward for your reply.
Kind Regards,
Keen Software House: QA Department
Hello agent,
I'm having issue when colliding my ship at high speed to an asteroid.
Please see attached video.
Thank You.
Hello agent,
I'm having issue when colliding my ship at high speed to an asteroid.
Please see attached video.
Thank You.
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