prototech technology missing bug

Pedro Lucas Ferreira Cavalcante shared this bug 21 days ago
Investigating

with the recently released version, prototech technology is bugged if you move away about 1km they disappear out of nowhere even though it is on a grid

Replies (5)

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Hello Engineer,


Thank you for reaching our forum. We're sorry to hear you're experiencing issues.

Could you please let us know if you're experiencing this issue in Single or Multiplayer? If latter, are you playing on an official Dedicated server?

Could you please let us know if you've claimed and hacked the grid in question?


Kind Regards,

Keen Software House: QA Department

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What if the prototech technology is on a ship and for some reason the power goes out and I move away, the ship just completely shuts down out of nowhere

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and not to mention that I have a world that has a problem, my world has only one ship, I must have around 50,000 PCU of use, I enter the world, start playing after 10 minutes of gameplay and a horrible crash, I have to close the game and open it again, but this only happens in this world, note: it has no mods and no type of modification, it is 100% vanilla

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um exemplo que eu estava fazendo no modo criativo

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I'm playing solo, private without a server. I even made a video where I show the items disappearing. I captured the technology and passed it to my name, but if I'm without power and I move 500 meters away, they disappear out of nowhere. The only technology that remains is the Prototech battery.

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Hello Engineer,


Could you please publish the world to mod.io and share a link in this thread? That'd help us reproduce the issue on our side.


Kind Regards,

Keen Software House: QA Department

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This is the link to download the world, which is one of the problems regarding frequent crashes after 10 minutes of gameplay. Now, regarding the bug that is occurring, the time I opened the ticket, the following entire grid without power disappears if the player leaves the area (which shouldn't happen). For example, if the ship runs out of battery, and you go to your base to get resources, when you return it will be gone. And you lose everything.

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Hello Engineer,


Thank you for the provided save. Here are the Trash Removal settings in your world. Looks like your grids are being affected by those settings. We can recommend using Merge blocks for prototech blocks you find to make them stationary. For smaller grids, we can recommend adding armor blocks to reach the 50 block limit. Hope this helps!

16c29afc6d38858256ea0ab3361d652f

Kind Regards,

Keen Software House: QA Department

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This is the problem, where is this option in the console? I've looked everywhere and haven't found it.

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This configuration is only for PC, the console seems to already have a fixed configuration

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Regarding the treatment of the world sent by link? Where 10 or 15 minutes into the game it starts to crash, were you able to diagnose anything?

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Hello Engineer,


Yes, Trash Removal settings are not editable on the consoles.

Unfortunately we've been unable to reproduce the crash on our side. Could you please submit a log for us? Please follow these steps:

  • Reproduce the crash
  • Restart the game
  • Navigate to the Help Screen via F1 or Triangle button from the Main Menu
  • Select the Send Log tab
  • Fill any information in the text field and press Send Log
  • Post the same information you've put in the text field into this thread so we can find your log file

Kind Regards,

Keen Software House: QA Department

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Regarding the problem of the missing person, it seems like accepting and that's it, it's gone, it's gone, it stays that way... that's annoying, I've already sent the Logs, I hope they fix my world, I like it, it became like that after the new Apex update

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Hello Engineer,


For us to find the logs you've sent, please post the exact same text as you've put into the Send Log window into this thread and the date when you sent them.


Kind Regards,

Keen Software House: QA Department

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Name is ( Relatório924835 )

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