My world freezes for seemingly no reason.

Tyler chambers shared this bug 6 days ago
Need More Information

I was playing on a multiplayer game that has no mods I'm on ps5 when i was playing with my friend and when we were jet packing the game froze and we couldn't do anything even after we rejoined the game it let us play and then a few minutes later it freezes us again and puts us back where we started this keeps happening I have closed the game and reinstalled and nothing helps we are both on ps5 also I was told to release the world on mod io the image attached contains the release notes.

Replies (2)

photo
0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

photo
1

Hello, Engineer!


We're sorry to hear you're experiencing issues. Unfortunately we're not really able to find the world based on the screenshot you've provided. Could you please let us know your username in mod.io?

Could you please also submit a log for us right after experiencing a freeze? To submit a log, please follow these steps:


  • Pause the game through Main Menu
  • Press Triangle or F1 on the keyboard
  • Scroll to the Send Log tab
  • Add any information you find relevant into the text field and press Send Report
  • Update this thread letting us know what information you've put in the text field so we can find it.


Kind Regards

Keen Software House

QA Department

photo
1

I have done all of the above however It seems mod io is having some issues as I cannot log on and retrieve my information.

photo
1

Hello, Engineer!


Could you please let us know if your username on mod.io, so we could find the world you've published?


Kind Regards

Keen Software House

QA Department

photo
Leave a Comment
 
Attach a file