PS5 stuck on Welcome Engineer screen
Need More Information
Just downloaded the game and I cannot select the okay button for some reason. I can’t actually click anything at all so I am unable to play the game at all.
Hello, Engineer!
We're sorry to hear you're experiencing issues. Could you please let us know if you're using a gamepad or, for example, a mouse and keyboard? Are you able to use those peripherals normally in the PlayStation Landing page for navigation?
Could you please try pressing X or O using a gamepad while in that screen and let us know what happens?
Kind Regards
Keen Software House
QA Department
Hello, Engineer!
We're sorry to hear you're experiencing issues. Could you please let us know if you're using a gamepad or, for example, a mouse and keyboard? Are you able to use those peripherals normally in the PlayStation Landing page for navigation?
Could you please try pressing X or O using a gamepad while in that screen and let us know what happens?
Kind Regards
Keen Software House
QA Department
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