Space Engineers connection ps5

KeyserSoze shared this bug 36 days ago
Not a Bug

Playing on a private server rented from Gportal. Constant disconnections even after resetting router. This is the only game that will not stay connected to the internet. All other games work fine. I will provide any info that you need. Thank You

Replies (6)

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Hello,

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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Hello, Engineer!


We're sorry to hear you're experiencing issues.

Could you please let us know if you're experiencing the same issue when connected, for example, to one of our official EOS servers? Could you please send logs after being disconnected? To send logs please follow these steps:


  • In the Main Menu press Triangle
  • Scroll down to the Send Log tab
  • Enter any information you find relevant into the text box
  • Press Send Report
  • Reply to this thread with the same text as you've entered into the text box so we can find your log in our internal system


Kind Regards

Keen Software House

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Thank you for your assistance.

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Playing on a private server rented from Gportal. Constant disconnections even after resetting router. This is the only game that will not stay connected to the internet. All other games work fine. I will provide any info that you need. Thank You

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Hello, Engineer!


We have not observed any issues in the logs you've sent. Could you please try connecting to one of the official servers and letting us know if the issue repeats itself?


Kind Regards

Keen Software House

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Hello Engineer,


As this thread hasn't received replies in some time, we will close it. If you're experiencing a similar issue, please start a new thread.


Kind Regards,

Keen Software House: QA Department

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