Im still unable to join any server

DemonWolf 4891 shared this bug 4 days ago
Need More Information

Replies (13)

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Hello Engineer,


We're sorry to hear you're experiencing issues.

Could you please describe the issue in further detail? Are you trying to join official or community servers? What happens when you try to do so?


Kind Regards,

Keen Software House: QA Department

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the issues are that a load of PlayStation players are unable to access servers and when we can we're met with non-stop streaming non-stop connection problems being kicked from the game or playing loading into nothing but the background when were supposedly on a planet these have been reported over and over and over I myself have seen the threads where people are finding different ways to reach out to you guys because you just seem to be ignoring the problem instead of working on the issue you guys are making new things when the PlayStation users can't even play the game that we've paid you for so is there an end in sight is the problem going to be fixed obviously you've been notified about it we constantly send in logs from our systems report the fact of the same thing non-stop streaming connection issues loading into nothing but a background constantly being kicked out of the game I've sent pictures videos logs through the system feedback and the problem is still here it's been going on for months and months and months and months you know what the issues are we constantly report them there's threads everywhere about it and we all get told the same thing if we manage to get a response and what we get told is oh it must be on your side so we do everything we're told to do by PlayStation delete the game clear the catch rebuild the database reset your system back to its factory default and guess what there's one game that keeps failing at every turn and that space engineers we've paid 60 or more dollars for this plus add on for a game that we can't play because when we attempt to play we deal with non-stop streaming non-stop connection problems non-stop lag being kicked from the game or loading into nothing but a background regardless of where we are we can be on a planet load it in on a planet one time load in the next time and all we see is the black ground of the sky and that's that's the least annoying one because then we know okay there's no point in trying to play instead of loading into non-stop streaming and rubber banding back and forth because of that and then being froze because of a connection problem regardless of our internet speed and then just being constantly kicked out of the game and then dealing with you guys saying it's on our side no it's not because we've taken the steps to do everything we can on our side to verify it's not on our side need more information here let me tell you again non-stop streaming non-stop connection problems non-stop being kicked from a game servers just plain out not letting us in at all and then loading into a background with nothing else there no visible character not being able to move and then being kicked or having to leave and try and reload it

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also what about the phrase not able to join any server any as in all of them regardless of what one they are can't be joined any implies every last one of them regardless of what type of a server it is we go through all of them attempting to play the game that we have paid money for any single server whether it's official not official player paid for all of them do the same freaking thing that was the reason any server was put in there for the problem can't join any and all servers does that make it easier to understand there isn't a single server that were able to get into without dealing with these issues every last single server has the same problems non-stop streaming for us on any and all servers non-stop connection problems on any and all servers non-stop being kicked from any and all servers loading into nothing but a background regardless of where we have spawned on any and all servers the logs have been sent in by hundreds of PlayStation users there's forms on us constantly having to deal with these problems and nothing is being done to fix the issues on any and all servers every last server all of them if it is a server that is being accessed through your game it is experiencing these issues non-stop streaming non-stop connection problems being constantly kicked loading into nothing but background of the area where you can see the stars and all of that stuff that's featured in the background like if you're on a planet and you look up and it's daytime you see nice blue clouds if it's night time and you load into that background it appears dark with stars and again this is happening for PlayStation users on every single server any one of them and all of them every last one all servers any server all of them any server all servers any server all servers any server all servers every type of server this is going on with we're all constantly reporting the logs sending feedback telling you the issue so again if it's not clear it's happening on any server every server all servers hope that's clear I don't know how else to say it the problems are constantly happening on any and all servers every one of them all the servers are the same they're doing the same crap and that crap is non-stop streaming for us constantly lagging out because of streaming constant connection problems regardless of our internet speed I have internet that is moving at a gigabyte and I deal with them I've done all the steps that Sony has told me to do and I have no problems with any other games I have games that are way more drastically pulling on my console and they worked perfectly your game is the only one that sucks and screws everything out dealing with the servers non-stop streaming non-stop connection problems non stop being kicked out non-stop loading in the backgrounds only get it I don't know what else to say again I sent logs through the system when the crap happens and usually I get some email with need more information your game is screwing up there's more information I paid for your game it's screwing up you're busy making new things while the game is still screwing up also more information I would like to be able to play the game I paid for it it would be nice to be able to play the game I paid for with other people without having to deal with constantly fighting to try and get into a server and deal with non-stop streaming non-stop connection problems non-stop lag non-stop loading in the backgrounds when we do get in without the streaming and the lag to just deal with the background be nice not to have any of that happening and don't say it's on my side cuz again been through all the stuff and your guys's game is the only one that does this

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Hello Engineer,


Are you currently able to start a Single Player game?


Kind Regards,

Keen Software House: QA Department

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yes I've managed to be able to play single player date just attempted to join another server and after 40 minutes get in just to be instantly kicked out this is so much fun I love being able to play the game with people maybe you should introduce a thing where we can play more than one person on a local map from our own system then my children could always play with me seems how I bought three copies and the only way we can play together right now is attempting to get on a server but that's not a thing that can happen apparently cuz yeah the non-stop streaming connection problems loading into just a background picture and instantly being kicked it's awesome so much fun I'm glad I spent $70 x3 on this game plus the add-ons x3

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another update get into a server and instantly deal with since you complex connection problem kicked. seriously this is not a new issue it's been reported over and over and over I got the game so I can play the game with my children and I can't connect to a server so single player does absolutely nothing for me that works great but again I bought three copies so I can play the game with my children and taking 40 minutes plus to load into a server just to deal with non-stop streaming connection problems loading into a background seeing two complex and then instantly being kicked before I can do anything is outrageous this has been reported by hundreds of users and you guys are spending your time on making new stuff instead of fixing a problem that has been reported I have no clue how many times now I've done it from my system over a thousand times I've actually made tickets with you guys repeatedly and the issue is still going on and it's been going on for months now not just days not just weeks months the same issues have been occurring when the game first dropped it was good it actually let us on we didn't deal with all these seeing too complex connection issues dreaming non-stop loading into nothing but a background picture and then being kicked from servers it wasn't a thing so it's something you guys have done and again so many people have reported on this why isn't it being taken care of the game is enjoyable when it works I have it on PC and love the game but again now I'm playing it on a council and I bought three copies of it and you guys know this because I for lack of a better word bitched about it not being able to play the game I paid 70 plus dollars for for three separate copies at that price each and then buying the add-ons to not be able to play with my children the main reason I bought three copies of the game is nuts so please fix the issues stop making new things and work on what's wrong with the game right now because again this isn't new this has been going on you guys know this has been going on there's threads about it from hundreds of PlayStation users who can't use the game because they're trying to play with their friends and the only way we can do that is through servers but unfortunately the servers aren't working and you guys know this we've told you time and time again there's got to be something that can be done I get it's challenging to make a game but instead of focusing on fixing the game The Way it is stopping Us from playing it you guys spend time making new things you're losing money because we can't play so we can't mess with the new things because we can't play with the exception of playing local but again most of us are trying to play with other people

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another update with more information waiting to connect to a server just to get the message lost connection to host server and then sit here on the screen while it does its ignorant attempting to reconnect in yada yada and then no response from server select a different server just to go through the same thing you get in Non-Stop streaming connection problems loading into background pictures being kicked from the game to deal with lost connection to host server things that have been happening for months I'll keep updating so that you guys get the information that you want or say you need regardless of how many logs we've sent in how many tickets we start we'll get to deal with the problems still hoping that it'll finally be fixed and we can play with our friends and our children you know the reason we've spent money on the game granted playing solo is fine and all but most of us didn't buy the game with that in mind we bought it to play with other people and you need a server for that unfortunately non-stop streaming connection problems floating in the background pictures being kicked seen too complex or saying we lost connection to host server and in dealing with attempting to reconnect no response from server attempting to reconnect no response from server you know just the normal stuff that's been reported probably hundreds of thousands of times by now but like I said I'll keep adding updates as the problems persist

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Hello Engineer,


Have you tried a Lobby game? In the New Game screen select the game you'd like to host, press Customize. In the Online Mode select Public. On a different console select Join Game/Games. That way you should be able to connect to a game hosted directly on the first console.


Kind Regards,

Keen Software House: QA Department

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I'm trying to join other people and yes I've done the lobby thing again anytime it goes to a type of server running style it goes through the same thing I'm currently connected to a server right now and experiencing the same crap non-stop streaming connection problems rubber banding from lag watching people other than myself constantly get kicked out and reconnect kicked out reconnect kicked out reconnect kicked out reconnect haven't you start over and over and over is a pain in the butt from being kicked out because I'm spawning in a ship or respawn pod and then once I get kicked out it registers I have to start over and I have to go through it again

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I'm experiencing a connection problem as I'm sitting here with non-stop streaming and then when I can move I just rubber band backwards I can't get anything done I have top of the line Internet so I don't understand what the problem is and why you guys keep trying to push it on to us fix the game

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Hello Engineer,


If you're experiencing issues with Lobby connectivity, it seems like it's the issue with your network, as Lobby games are hosted directly on your device.

Could you please tell us if you're currently playing on an official server and if any mods are present on it?


Kind Regards,

Keen Software House: QA Department

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nope that's not the problem it's not lobbies it's your guys's servers I've stated this repeatedly through this entire interaction and yet you guys still I don't know don't give a crap and choose to read only what you want it's not my lobby that is the problem it is connecting to your guys's crappy servers hundreds and hundreds of thousands of PlayStation users have been reporting this constantly pull your eyes out of your butts read what we're actually saying and kindly fix the problem with your servers that's the issue you guys not us not our networks quit reading only what you want and read everything it's about the servers

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I can't play on official servers because they're the freaking issue do you guys read anything are your eyes closed or something your servers official and otherwise are giving us the issues we can't connect when we do we deal with non-stop streaming connection problems constant lag and being kicked out or loading into nothing but a background again this is dealing with the official servers is that clear enough I seem to keep having to restate it it's the servers that are stopping us from playing servers servers servers they're official servers the official service your guys's servers don't let us play non-stop streaming connection problems lag loading into nothing but a backgrounds picture these are the things that are happening did you read it yet can you see that it's the servers that are the issue

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