Whenever I try to leave the earthlike in my spacesuit, the game freezes up

Kyle Bryson shared this bug 2 months ago
Not a Bug

I am on the PS4. I start flying up from the planet in my suit, and it freezes. It just stops doing anything. Why is this happening?

Replies (2)

photo
0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

photo
1

Hello Engineer,


We're sorry to hear you're experiencing issues.

Could you please elaborate on the issue? Are you playing in Single or Multiplayer? Survival or Creative mode? Are you using any mods?


Kind Regards,

Keen Software House: QA Department

photo
1

Singleplayer, survival, no mods.

photo
1

Hello Engineer,


Does the game unfreeze eventually or does it remain frozen? Could you please submit logs?

To submit logs, please follow these steps:

  • Reproduce the issue and wait for the game to unfreeze. If the game never unfreezes, restart the game instead.
  • Press triangle on gamepad or F1 on keyboard in the Pause Menu
  • Open section Send Log
  • Fill up email address (required) and description (optional)
  • Press ‘Send report’ to send it
  • Update this thread with details filled in the report for us to be able to identify it
  • Kind Regards,

    Keen Software House: QA Department

    photo
    1

    Hello Engineer,


    As this thread hasn't received replies in some time, we will close it. If you're experiencing a similar issue, please start a new thread.


    Kind Regards,

    Keen Software House: QA Department

    photo
    Leave a Comment
     
    Attach a file