Error loading world check log

Triplefighter shared this bug 28 days ago
Solved

Hello i have the error loading world problem for a couple days now


It will allow me to create a new world and stay in it but once i leave and try loading back in again i receive that error message on PS5 ive tried everything


Removing mods

Default settings

Closing the game

Deleting and installing


And i was so excited about the new PVE update since ive been craving that since i got introduced to SE I hope more PVE content is coming but for now id appreciate the help

Replies (6)

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Hello Engineer,

thank you for reaching our forum with this problem.

However, in your text, you are specifically mentioning "PS5". And this is PC part of the forum.

Allow me to ask you on what platform you are plying the game and requesting the help on, please?

Knowing this will allow us to sort/move this thread to the proper part of the forum, with the dedicated QA there to help you.

Or are you really playing the game on PC and the "PS5" is only an error/typo in the text?

Thank you in advance.

Kind Regards

Keen Software House: QA Department

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Hey there


Apologies for being in the wrong section i didnt notice any other option to choose from but yes im from the PS5 so feel free to move it to the correvt section sorry for the mistake

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Hello Engineer,

no problem at all.


I have moved your ticket properly and reset it back to "Submitted".

Please wait until you are approached by the PS support QA team member here by another comment/change of the status.

Kind Regards

Keen Software House: QA Department

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Hello Engineer,

We're sorry to hear you're experiencing an issue. Let's try submitting logs. Please follow these steps:


  1. Reproduce the issue and close the error message
  2. Press triangle on gamepad or F1 on keyboard in the Main Menu or Pause Menu to open Help screen
  3. Open section Send log
  4. Fill up email address (please use email associated with your profile on this forum) and description
  5. Press ‘Send report’ to send it
  6. Update this thread with details of your report to let us know you've sent it

Kind Regards

Keen Software House: QA Department

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Hello SE Team


I have sent the report ive only added one slight other issue i have been having which is the fact that im not allowed to place my blueprints anymore at all due to the placement being unvalid even mid air.

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Hello Engineer,


We've received your logs, thank you. Could you please check if the new update is available for you and if it affects your issue?


Kind Regards

Keen Software House: QA Department

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I received an update yes and ive tried it with mods and everything and it has instantly worked 3 times in a row im hoping it wont crash on me again but if so i assume i can come back and report it?

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Hello Engineer,


You are correct. If something doesn't work correctly again, you can come back and make a new report. Thank you for confirming it is all good now.

Kind Regards

Keen Software House: QA Department

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Hello SE team,


Good to know it is appreciated. I do have 2 slighty annoying things going on which are:


(Mid issue)

That the game sometimes lags consistently for about 5 minutes maybe less (it feels really long cause it lags then resumes fine for 2 seconds then lags etc) which is very annoying.


(Minor issue)

And the block painter (i dont know the name) it keeps blurring the paint and sometimes it loads the paint but its a 50/50

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Hello!


If you have any new bugs or maybe suggestions, please create a new thread.

Kind Regards

Keen Software House: QA Department

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I see no problem!

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