All my licenses gone of the game

Yousif Aljobory shared this bug 44 days ago
Not a Bug

I remember so clearly I bought the game and played it with my friends on my PlayStation. I even have the hours on it registered in but in my transaction history it says I dont have the license and that the game is locked on PlayStation. I even bought the game on steam but it's gone now I'll attach proof that I have hours in it but can someone help?

Replies (1)

photo
0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

photo
1

Do I need to do anything or no?

photo
2

Hello, Engineer!


Unfortunately this seems like an issue for which you'll need to contact PlayStation support.

Please contact them via:

https://www.playstation.com/en-us/support/

Let us know if we can help in any way from our side.


Kind Regards

Keen Software House

photo
1

Hello, Engineer!


As this ticket hasn't received replies in some time, we will close it.


Kind Regards,

Keen Software House

QA Department

photo
Leave a Comment
 
Attach a file