Game wont start

Jamie Wigmore shared this bug 47 days ago
Not a Bug

When I launch the game it shows the developer icon then when the pop up message shows welcoming you to the game before the main menu starts, the game is unresponsive and won’t let you proceed to the main menu. Ps5. I’ve tried reinstalling the game, deleted all my ck sole data and restoring the license but it’s still unresponsive. Last time I tried to play was yesterday around 4pm uk time and it was working fine

Replies (3)

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0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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1

Hello, Engineer!


Could you please let us know what happens if you leave the game in the loading state? Does the system eventually end the process or is any kind of a crash observed?


Kind Regards

Keen Software House

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1

Hello, Engineer!


As this ticket hasn't received replies in some time, we will close it.


Kind Regards,

Keen Software House

QA Department

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