No server connection possible die

Hello, Engineers!

Thank you for contacting us. We're sorry to hear you're experiencing issues.

We are aware of some connection issues happening at the moment. We're working with Nitrado to resolve them as soon as possible.

We will update this ticket when we have more information.

Kind Regards

Keen Software House

Hello, Engineers!

We're asking everyone affected by the issue to please submit logs.

To do so, please follow these steps:

• Attempt to join a server
• Press triangle on gamepad or F1 on keyboard in the Pause Menu
• Open section Report issue
• Fill up email address (required) and description (please put "EOS issue" there)
• Press ‘Send report’ to send it
• Update this thread with details filled in the report for us to be able to identify it

Kind Regards

Keen Software House

Hello...

I send a report with the following informations:

"EOS issue...@ Tube 676, steffen-taubert@web.de"

Greetings

Steffen

Hello, Engineers!

We've been informed that the issue's been resolved for some players. Could you please check if it's not present on your side?

Kind Regards

Keen Software House

Good morning everyone...

I was on my server the day before yesterday and was able to join. Everything was fine then.

But before I reported to you, I was able to join again one day! However, the period in which I was unable to join was never as long as this time.

I wasn't on the server yesterday because I have to work very long hours at the moment. But I can continue to check over the next few days whether I can join and let you know.

Best wishes

Steffen

Hello, Engineer!

Thank you for letting us know, happy to hear. We will close this ticket. If the issue reappears, please let us know.

Kind Regards

Keen Software House