Playstation 5 cant connect to dedicated Nitrado Server

Alex shared this bug 3 months ago
Solved

Hi, since 2 days im not able to join my DS from my PS5.

I´ve tryed every hint, tip and solution i have found. Also Nitrado moved the Server to another HW.

I can finde the Server ion my PS but than the join message never ends.

Also my PS4 cant join. From my PC i can join and everthing is finde.

Crossplay is activated an before Monday it has worked well.

No config changes done so far.

I´ve already read very much similary issue posts. Is there any workaround?

Replies (9)

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Same Problem Here. Cant Join any Server from the Serverlist. No DS Server, No official KeenServers.

Keeps saying Joyning Game, and after several minutes, lost Connection to serverHost, reconnecting. Thats it.

Playing in PS5

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Hello, Engineers!


Thank you for contacting us. We're sorry to hear you're experiencing issues.

We are aware of some connection issues happening at the moment. We're working with Nitrado to resolve them as soon as possible.

We will update this ticket when we have more information.


Kind Regards

Keen Software House

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It is still not possible to join any official or dedicated server from the server list. Keeps saying Joyning Game.

Are there any updates on your work with Nitrado? When can we expect a solution?

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Still no connection to ANY Server from the Serverlist.

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Hello, Engineers!


We're asking everyone affected by the issue to please submit logs.

To do so, please follow these steps:

  • Attempt to join a server
  • Press triangle on gamepad or F1 on keyboard in the Pause Menu
  • Open section Report issue
  • Fill up email address (required) and description (please put "EOS issue" there)
  • Press ‘Send report’ to send it
  • Update this thread with details filled in the report for us to be able to identify it


Kind Regards

Keen Software House

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Report sent via PS5 Gamemenu

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Report sent via PS5 Gamemenu

Used e-mail ts140380(at)web.de

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Report also sent via PS5

vipervip(at)gmx.de

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Hello, Engineers!


We've been informed that the issue's been resolved for some players. Could you please check if it's not present on your side?


Kind Regards

Keen Software House

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Works for me.....for now

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Works also for me. What was the problem/solution?

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Hello, Engineer!


Thank you for letting us know, happy to hear. We will close this ticket.


Kind Regards

Keen Software House

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keen software sure loves shoving these problems off onto the players it is nuts on how much we have to go through after we've paid for your game I myself have submitted report after report after report probably 80 times now and you guys come up with new and different reasons to have me keep doing it and then push the blame off onto my side no it's you guys you keep screwing which stuff and not taking responsibility for it

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